Terms & Conditions

1. Acceptance of terms

These Terms and Conditions ("Terms") govern your use of the website operated by Mahaparv Technologies LLP (LLPIN ADA-3156), a Limited Liability Partnership incorporated in India ("Mahaparv Technologies", "we", "us" or "our"), and, except where a separate signed agreement applies, the services we provide.

By accessing this website, submitting an enquiry, or engaging us for any service, you confirm that you have read and accepted these Terms. If you are accepting them on behalf of a business or organisation, you confirm that you are authorised to do so.

Where a specific written agreement, proposal, work order or statement of work is signed between you and Mahaparv Technologies LLP, that document governs the engagement, and these Terms apply to the extent that they are not inconsistent with it.

2. Use of this website

This website is provided for general information about our company, services and products. You may view, download and print pages for your own business use. You must not:

• Copy, republish or redistribute substantial parts of this website for commercial purposes without our written permission
• Attempt to gain unauthorised access to the website, its hosting environment or any connected system
• Introduce malicious code, or use automated means that place an unreasonable load on the website
• Use the website in any way that is unlawful or that interferes with its use by others

Information published on this website is provided in good faith for general purposes and is subject to our Disclaimer.

3. Our services

Mahaparv Technologies LLP provides technology services which may include custom software development, web application development, Android and mobile application development, AI solutions, business automation, CRM and ERP systems, SaaS product development, cloud solutions, API and system integration, e-commerce development, database and backend systems, UI/UX design, software maintenance and support, digital learning solutions and technology consulting.

The precise services to be provided in any engagement, together with deliverables, timelines and fees, are set out in the proposal or agreement applicable to that engagement. Descriptions on this website are indicative and do not by themselves create an obligation to provide any particular feature.

4. Software development projects

Development engagements are typically carried out in stages. Unless the applicable agreement states otherwise:

• Work begins after the scope is agreed in writing and any advance payment specified in the proposal is received
• Deliverables are provided for your review at defined milestones
• You will review each milestone and give feedback within the period stated in the proposal; if no period is stated, within seven (7) working days
• A milestone is treated as accepted if you confirm acceptance, or if no defects are reported within the review period, or if the deliverable is put into commercial use
• Defects reported during the review period that arise from our work are corrected without additional charge

Estimated timelines are prepared in good faith on the basis of the agreed scope and assume timely inputs, approvals and access from you. Delays in those inputs will extend the timeline correspondingly.

5. Project scope and changes

The agreed scope defines what is included in a project. Requests that fall outside the agreed scope — additional modules, redesign after approval, changes to agreed functionality, or additional integrations — are treated as change requests.

Change requests are assessed for their effect on effort, timeline and cost, and are implemented only after you approve them in writing. We will not carry out out-of-scope work and invoice you for it without your prior approval.

6. Client responsibilities

Successful delivery depends on cooperation. You agree to:

• Provide accurate, complete requirements and any content, data or materials needed for the work
• Nominate a person authorised to answer questions and approve deliverables
• Provide timely feedback and approvals at each milestone
• Provide any access we reasonably require to your systems, hosting, domains or third-party accounts
• Ensure that you have the right to provide us with any content, data or materials, including where they contain personal data of third parties
• Make payments in accordance with the agreed terms
• Maintain your own backups of business data once a system is in your operational control, unless we have separately agreed to provide that service

7. Fees and payments

Fees are quoted individually for each engagement and are set out in the applicable proposal or agreement. Unless stated otherwise:

• Fees are quoted in Indian Rupees (INR)
• Applicable taxes, duties and statutory levies are payable in addition to the quoted fees
• Payments follow the milestone or instalment structure stated in the proposal
• Invoices are payable within the period stated on the invoice
• Third-party costs — including hosting, domain registration, messaging or SMS credits, payment gateway charges, third-party API or AI service subscriptions, app store fees and licence fees — are separate from our service fees and are payable by you

Where payment is materially overdue, we may suspend work and withhold delivery of pending deliverables after giving you written notice and a reasonable opportunity to make payment. Refunds and cancellations are dealt with in our Refund & Cancellation Policy.

8. Subscription services

Some services, including any subscription-based products we may offer in future, are provided for a recurring period. For such services:

• The subscription period, fees and inclusions are as stated at the time of purchase or in the applicable agreement
• Access is provided for the period paid for, and continues only while payments are current
• You may cancel a subscription in accordance with the Refund & Cancellation Policy; cancellation prevents future renewals and does not, by itself, create a right to a refund for the current period
• We may change subscription features or fees with prior notice, effective from the next renewal

9. Intellectual property

This website, its design, text, graphics, code and the Mahaparv Technologies and UdyogPortal names and marks are the property of Mahaparv Technologies LLP and are protected by applicable law.

Rights in project deliverables, background technology and reusable components are dealt with in our Intellectual Property Policy and in the agreement applicable to each engagement. In general, rights in bespoke deliverables transfer to the client on full payment, while our pre-existing components, frameworks and know-how remain ours and are licensed for use within the delivered solution.

10. Third-party services

Our solutions may use or connect to third-party services such as hosting platforms, payment gateways, messaging services, mapping services, AI providers and other APIs. Those services are governed by their own terms, pricing and availability.

We are not responsible for the acts, omissions, outages, pricing changes, policy changes or discontinuation of third-party services. Where a third-party service materially changes or is withdrawn, any resulting rework is treated as a change request.

11. User accounts

Where we provide you or your users with accounts to access a system we have developed or operate, you are responsible for maintaining the confidentiality of login credentials, for the activity carried out under those accounts, and for promptly notifying us of any suspected unauthorised access. We may suspend an account where we reasonably believe it is being misused or its security is compromised.

12. Service availability

We aim to keep this website and the systems we operate available and functioning, but we do not warrant uninterrupted or error-free availability. Access may be interrupted by maintenance, updates, technical faults, third-party provider issues or events beyond our reasonable control.

Where a specific availability commitment applies to a paid service, it will be stated in the applicable agreement. In the absence of such a written commitment, no availability guarantee is given.

13. Acceptable use

You must not use our website, our services or any system we develop or host for unlawful purposes, to infringe the rights of others, to transmit malicious code, to send unsolicited bulk communication, or in any manner set out in our Acceptable Use Policy, which forms part of these Terms.

14. Confidentiality

Each party may receive confidential information belonging to the other during an engagement — business processes, data, pricing, technical information and commercial arrangements. Each party agrees to use such information only for the purposes of the engagement, to protect it with reasonable care, and not to disclose it to third parties except to personnel and providers who need it for delivery and are subject to equivalent obligations, or where disclosure is required by law.

This obligation does not apply to information that is publicly available, already lawfully known to the receiving party, or independently developed without use of the other party's confidential information.

15. Warranties and disclaimers

We warrant that our services will be performed with reasonable skill and care, in a professional manner, and in accordance with the agreed scope.

Except as expressly stated in these Terms or in an applicable written agreement, our services and this website are provided on an "as is" basis, and we do not give any other warranty, express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement.

We do not warrant that software will be free of all defects, that it will meet requirements that were not part of the agreed scope, or that AI-assisted features will produce accurate or complete results in every case. Output produced by AI-assisted features should be reviewed by a competent person before being relied upon.

16. Limitation of liability

To the maximum extent permitted by applicable law:

• Neither party is liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill, business opportunity or anticipated savings
• Our total aggregate liability arising out of or in connection with an engagement is limited to the total fees actually paid to us by you for that engagement during the twelve (12) months preceding the event giving rise to the claim
• We are not liable for loss arising from your failure to maintain backups, from your use of a system contrary to our written guidance, from modifications made by you or a third party, or from the failure or discontinuation of third-party services

Nothing in these Terms excludes or limits liability which cannot lawfully be excluded or limited, including liability for fraud or wilful misconduct.

17. Indemnification

You agree to indemnify and hold harmless Mahaparv Technologies LLP, its partners and personnel against claims, damages, losses and reasonable expenses arising from your breach of these Terms, your unlawful use of the services, or from content, data or materials you supplied to us where those materials infringe the rights of a third party or were provided without the necessary rights or consents.

18. Termination

Either party may terminate an engagement by written notice if the other party commits a material breach and fails to remedy it within thirty (30) days of written notice, or becomes insolvent or unable to pay its debts.

You may also request cancellation of an engagement as described in our Refund & Cancellation Policy. On termination for any reason, you remain liable for fees for work performed and costs committed up to the effective date of termination, and each party will return or delete the other's confidential information on request, subject to legal retention requirements.

We may suspend or terminate access to this website, or to a service, where required by law or where continued provision would expose us to legal risk.

19. Governing law and dispute resolution

These Terms and any engagement with Mahaparv Technologies LLP are governed by the laws of India.

The parties will first attempt to resolve any dispute amicably through discussion. A dispute should be raised in writing to support@mahaparvtechonologies.com, and the parties will make reasonable efforts to resolve it within thirty (30) days of that notice.

Subject to any dispute resolution mechanism agreed in a specific written agreement, the courts at Sangli, Maharashtra, India shall have jurisdiction in respect of any dispute arising out of or in connection with these Terms.

20. Changes to these terms

We may revise these Terms from time to time. The revised version takes effect from the date it is published on this page, and applies to use of the website from that date and to engagements entered into after it. Changes do not alter the terms of an agreement already signed, unless both parties agree in writing.

21. Contact information

• Company: Mahaparv Technologies LLP (LLPIN ADA-3156)
• Email: support@mahaparvtechonologies.com
• Phone: 8668695778
• Registered Office: A/P Kasegaon, Tal-Walwa, Dist-Sangli, Kasegaon, Govt. Colony, Kasegaon Police Station, Miraj, Sangli – 416415, Maharashtra, India